The admission process for each patient works in three stages

• Before Admission
• During Admission
• After Admission

Before Admission

This is the initial stage where you, as a patient, begin your stay at DSMC hospital. The steps mentioned will help each patient to make his/her stay comfortable in the hospital

• Patients are requested to contact the admission counter and provide them with the details e.g. Date of Admission, Treating doctor, and Preference class of accommodation(Like General Ward, Emergency Ward , ICU or Special Ward)
• Patients need to have the reference OP Card or letter of the doctor or CMO's recommendation OP Card or letter to facilitate an admission.
• We will call you to confirm your admission on the day of admission. On the date of admission an intimation call will be made and in case it is not received you are requested to confirm with the admission counter.
• We accept cash/DD or debit cards/ Credit cards of all major banks.

During Admission

• Emergency patients can come at any time to casualty ward for admission.
• Patients are requested to pay the deposit amount / services charges as soon as possible in case of emergency. The amount depends on the accommodated chosen by the patient.

After Admission

• The charge of the bed is billed at the end of each day. Check in time is flexible. Charges will be applicable.
• Day care patient will be kept under observation for a maximum of 6-8 hrs, after which he will either be admitted as regular patient or discharged.
• Transfers of the class will be based on the availability and upon the patient’s required.
• In case of down grade to a lower class, the billing from the day of transfer will be applicable as per the lower class subject to the approval of the management.
• In case shifting to ICU, the room or ward has to be vacated.
• Special/Deluxe/Super deluxe/ Suit class may be allowed to retain the room subject to availability. The room can be urgently required in case of any admission required to be done.

Discharge

At DSMCH, your doctor will write a discharge order and inform you when you are ready to leave the hospital. However, our concern for your healthcare does not end with your discharge order. Throughout your hospitalization, our staff will be planning for your discharge and helping you prepare for any continued care required. It would take at least 3 hours for the various discharge formalities to be completed. As soon as the bill is ready, the billing department will call you in your room. You are kindly requested to wait in your room till then. Discharge authorization slip will be handed over to you only after settlement of final bills in the billing section. The nursing station, on producing the discharge authorization slip, shall give all reports and other documents to you; and please don't forget to sign in the register that you have collected all necessary reports from nursing station.